FAQs
In a sense, all of my pieces are one-of-a-kind in that they each have a unique stone and a unique face. However, I will sometimes create the same design again with a different stone, and those are my limited edition pieces. You can see my current version of these designs in each product page, with a video labeled "Current Artemis," for instance.
My one-of-a-kind pieces are only made once and never again. I will clearly label them in the description with "one-of-a-kind." These necklaces are very sought after, so if you see one you love, you'll need to act fast!
Any necklace that is currently in stock and ready to ship will say so under "Shipping" in each product page. It will also show my current version of that piece in a video entitled "Current Artemis," for instance.
Any necklace that is made to order will also say so under "Shipping." Made to order means I'm out of stock and will need to make the piece for you, which usually takes 3 - 4 weeks. The available stone colors I have are listed under "Materials." I am not able to send photographs of the exact stones, but you can select which colorway you would like your necklace to be.
I create every single one of my necklaces completely by hand. Each piece comes with a certificate of authenticity that tells you more about your necklace. For further details about my jewelry, please visit "About the Art."
I go to my local post office every Monday & Tuesday. I use USPS Priority Mail small flat boxes, which fit securely in your mailbox and take 1 - 3 business days to arrive. I will send you the tracking number shortly after your purchase so you can follow its progress.
Insurance is included with every purchase within the United States. In the unlikely event that your necklace is lost in the mail, I will create your replacement necklace after insurance approves the claim. Please note that insurance does not cover mail theft: if the package is marked “delivered” but you didn’t receive it, insurance will not pay you back. You agree to these terms by purchasing.
I currently offer $85 international FedEx Global Express shipping to Canada, Europe, and Australia/New Zealand. There are no customs or duty fees with this service. It’s the fastest shipping you can buy, but due to global delays, even this service is delayed, so it may take up to several weeks to get your necklace. Because of the uncertain nature of international shipping, I am not responsible for items lost in the mail overseas. You agree to these terms by purchasing.
As each of my necklaces are one-of-a-kind, all sales are final. There are no returns or exchanges accepted. Please be sure of your decision before purchasing.
I try my utmost to provide impeccable customer service and fast shipping. I make all of my necklaces by hand, by myself, and I expect to be treated with basic politeness and respect. I reserve the right to protect myself and terminate service to anyone who treats me with hostility.
Do You Want Early Access to New Designs?
Join my mailing list for 3 exclusive emails per year!